Cold weather advisory from Gas Networks Ireland
Sunday, January 5, 2025: As Ireland experiences a period of cold weather, Gas Networks Ireland would like to reassure its 725,000 customers that it does not anticipate any disruption to gas supplies. Ireland’s gas network is one of the safest and most modern gas networks in the world and with the added security of its 14,725km of pipeline being underground, it is unlikely to be impacted by adverse weather conditions.
All works are currently scheduled to take place as normal, however as the safety of our staff, customers and the public is paramount, our teams will assess conditions locally and may defer some work if required for safety reasons.
Irrespective of what weather alert is in place, Gas Networks Ireland emergency services continue to operate as normal. If you smell gas at home or on the street, please call 1800 20 50 50 immediately.
Scheduled customer appointments
Gas Networks Ireland confirms that all customer appointments will proceed as planned. However, as the safety of our staff, customers and the public remain our top priority, conditions will be regularly reviewed. If appointments need to be rescheduled due to safety concerns, affected customers will be contacted directly.
Gas Networks Ireland is providing the following safety advice for cold weather conditions.
- Using central heating with frozen water pipes
- Gas central heating systems should continue to operate even if water pipes have frozen. Operating your boiler at a low setting during very cold weather can help prevent water pipes from freezing.
- If you can control your central heating and domestic hot water circuits separately, continue using your central heating but avoid using the hot water circuit until water supplies are restored.
- For combi boiler users, the central heating should operate normally, but the hot water system, typically fed directly from the mains, will not function until the water supply is restored.
Gas appliances during power cuts
During a power cut, gas supplies and your gas meter should continue to operate as normal. Gas appliances, however, may be affected. Although they operate by burning gas, most gas appliances rely on mains electricity for items such as pumps, fans, electronic controls and so on, so in the event of a power outage they may not operate until the power is restored.
When the power is restored, gas appliances should operate as normal, but some boilers may need to be reset. This is normally something that can be done by the customer themselves at the boiler control panel and some boilers have the resetting instructions visible on the boiler.
If the boiler or other appliances are not working after power has been restored and cannot be reset, please contact a Registered Gas Installer – you’ll find one on https://rgi.ie/.
Avoid the risk of carbon monoxide poisoning
Never run generators or other petrol or diesel equipment indoors, under cover or close to access points in the property such as doors, windows or ventilation points.
Never use barbeques, patio heaters or other outdoor fuel burning equipment indoors or under cover. If your power is off, it might be tempting to find alternative means of cooking and heating, but these appliances can produce large amounts of carbon monoxide and should only ever be used outdoors in a well-ventilated area.
Never use an indoor cooking appliance to try and heat a room. If you’re lighting a fire in the grate, make sure your chimney has been swept and isn’t blocked and ensure the room is properly ventilated.
Emergency contact information
If you smell gas at home or on the street, please call Gas Networks Ireland’s 24-hour emergency line immediately at 1800 20 50 50.
For inquiries, please email networksinfo@gasnetworks.ie, or call 1800 464 464 (Monday to Friday from 8:00 am to 8:00 pm, or Saturday from 9:00 am to 5:30 pm).
More information