Our customers

We continuously seek to improve the levels of service that we provide on a daily basis to our customers. We aim to achieve service excellence in all aspects of our business. Here are some of our most common customer queries.

A renewables-ready network

By gradually replacing natural gas with renewable gases, such as biomethane and green hydrogen, Gas Networks Ireland is working to deliver a net-zero carbon gas network and to reduce emissions across a number of key sectors, including those that are traditionally difficult to decarbonise, like transport, agriculture, industry, and power generation.

Gas Networks Ireland News

technical

Apprenticeship Programme 2026

Learn more about Gas Networks Ireland's 2026 Apprenticeship Programme.

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Glenmore Biomethane Anerobic Digestion Plant

Biomethane

Biomethane is a carbon-neutral renewable gas made from farm and food waste through a process known as anaerobic digestion. It began flowing into the gas network in 2019 and is the first step to a cleaner energy future.

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Green hydrogen

Green hydrogen

Green hydrogen (H2) is a carbon free gas that can be produced from renewable electricity and is well suited for storage, making it an attractive option to decarbonise energy systems and drive a cleaner energy future.

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The Strategic Gas Emergency Reserve

The Strategic Gas Emergency Reserve (SGER) is a state-led transitional and temporary natural gas facility for use in the event of a disruption to Ireland’s gas supplies.

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