Connecting to gas overview
Connect NowThe connection process explained
Whether you are making the move to natural gas for your existing or new home, we are here to help make the connection process easier. With almost 725,000 customers, we understand just how important it is to get your home connected quickly, safely and in a way that suits you.
To help customers at the beginning of this journey, we have developed a simple guide to outline what steps are required to connect your home to the natural gas network. Find out more to make connecting to natural gas as smooth as possible and begin enjoying the benefits of natural gas in your home.
The connection process explainedMeter location
When connecting to natural gas, only certain locations and positions are permitted for the installation of your natural gas meter and meter box. For instance, when we connect a building to the natural gas network the proposed service line route must be in a straight line to the meter location, have at least 600mm of ground cover and be clear when the crew arrives to carry out the work.
Connect your home to natural gas
Getting connected is easier than you think. Join our almost 725,000 customers by connecting online or calling 1800 464 464 today.