Our customers

We continuously seek to improve the levels of service that we provide on a daily basis to our customers. We aim to achieve service excellence in all aspects of our business. Here are some of our most common customer queries.

A renewables-ready network

By gradually replacing natural gas with renewable gases, such as biomethane and green hydrogen, Gas Networks Ireland is working to deliver a net-zero carbon gas network by 2045 and to reduce emissions across a number of key sectors, including those that are traditionally difficult to decarbonise, like transport, agriculture, industry, and power generation.

Gas Networks Ireland News

Biomethane AD Plant

Biomethane

Biomethane is a carbon-neutral renewable gas made from farm and food waste through a process known as anaerobic digestion. It began flowing into the gas network in 2019 and is the first step to a cleaner energy future.

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Green hydrogen

Green hydrogen

Green hydrogen (H2) is a carbon free gas that can be produced from renewable electricity and is well suited for storage, making it an attractive option to decarbonise energy systems and drive a cleaner energy future.

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Pathway to a Net Zero Carbon Network

Our Pathway to a Net Zero Carbon Network details a transformative journey towards a repurposed, resized, and fully decarbonised gas network by 2045.

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