Shipper Services
Each gas shipper and supplier is assigned a dedicated Key Account Manager to assist with their day-to-day dealings with Gas Networks Ireland.
Key Account Managers
Each gas shipper and supplier is assigned a dedicated Key Account Manager. The Key Account Manager is available to assist the Shipper / Supplier with any gas related issues, whether it relates to end users in the Power Generation sector, business sector, or the residential sector.
Back Office Processes
In addition to the Key Account Manager service, the Shipper Services team carries out a wide variety of processes in support of Shipper and Supplier activities, including approval of capacity bookings, managing the financial security process, and running the annual review of Supply Point Capacity and Annual Quantity for every meter point on the network.
Other resources
The Gas Market Portal is a site for gas shippers, suppliers, the Commission for Regulation of Utilities and Gas Networks Ireland to share information and documentation.
If you would like to view these documents they are available in the GMARG section of the Gas Market Portal.
If you are a gas shipper or supplier and would like access to the Gas Market Portal please email GMARG@gasnetworks.ie.
If you are not a gas shipper or supplier but would like access to the Gas Market Portal please email GMARG@gasnetworks.ie and your request will be considered.
The Gas Market Arrangements Retail Group (“GMARG”) is comprised of licenced gas suppliers, Gas Networks Ireland and the Commission for Regulation of Utilities. GMARG is tasked with ensuring that the processes and systems required to deliver a consistent, coherent and efficient service to the Irish gas customer are in place in the Irish retail gas market. Documents such as Agendas, Presentations and Minutes in relation to this forum are available on the Gas Market Portal.
If you would like to view these documents they are available in the GMARG section of the Gas Market Portal.
If you are a gas shipper or supplier and would like access to the Gas Market Portal please email GMARG@gasnetworks.ie.
If you are not a gas shipper or supplier but would like access to the Gas Market Portal please email GMARG@gasnetworks.ie and your request will be considered.
Retail market messaging GasMaP (Messaging and Processes) provides an infrastructure which supports the automated exchange of data between retail gas market participants – i.e. providing a link between the IT systems of Gas Networks Ireland, as the transporter, and the systems of the various gas suppliers in the retail gas market. GasMaP is based around a ‘market messaging’ solution, which ensures that all market participants are treated in an equal manner in relation to the processing of market related business transactions. All retail market documents such as the Market Message Implementation Guide (MMIG), Market Process Definitions (MPDs), Market Change Control Process templates are available on the Gas Market Portal.
If you would like to view the above mentioned documents they are available in the Retail Market Documentation section of the Gas Market Portal.
If you are a gas shipper or supplier and would like access to the Gas Market Portal please email GMARG@gasnetworks.ie.
If you are not a gas shipper or supplier but would like access to the Gas Market Portal please email GMARG@gasnetworks.ie and your request will be considered.
Holders of Shipper licences who have booked capacity under the Code of Operations have a right to input and/or off-take gas from the natural gas system. A wide range of policies and procedures has been developed in consultation with industry participants and the Commission for Regulation of Utilities (CRU) in order to facilitate the liberalisation of the Irish Gas Market in an open and transparent manner.
Gas Networks Ireland is responsible for the commercial and legal framework governing access to, operation and development of the gas market and include Third Party Access, Transportation Services, Connection Policy and Financial Security Arrangements.
These policies as well as others can be viewed at this location.